OUR MESSAGE
FABRICS HAVE A SIGNIFICANT VALUE FOR US, AND OUR COMMITMENT TO MINIMISING WASTE MEANS THAT WE ADOPT A MADE-TO-ORDER APPROACH THROUGH OUR WEBSITE

SHIPPING
ORDERS WILL BE SEWN, AND SHIPPED WITHIN ONE TO TWO WEEKS OF YOUR ORDER BEING PLACED. WE WILL NOTIFY YOU IN ADVANCE IF YOUR ORDER REQUIRES AN EXTENTION

REFUND POLICY
AS EVERY PIECE IS MADE-TO-ORDER, WE HAVE A NO REFUNDS OR RETURN POLICY
PLEASE ENSURE THAT YOU HAVE SELECTED THE CORRECT SIZE BEFORE COMPLETING YOUR PURCHASE

FAULTY RETURNS
IT IS OUR INTENTION TO PROVIDE THE BEST QUALITY PRODUCTS, AND ENSURE THEIR LONGEVITY AND DURABILITY. HOWEVER, AS OUR PRODUCTS ARE HAND-MADE, VERY OCCASIONALLY THEY MAY CONTAIN SMALL IMPERFECTIONS
PLEASE INSPECT YOUR ORDER UPON RECEPT, AND IN THE UNLIKELY EVENT OF A PIECE BEING DEFECTIVE, DAMAGED OR IF YOU RECEIVED THE WRONG ORDER, PLEASE CONTACT US WITHIN TWENTY FOUR HOURS

ALTERATIONS
COMPLIMENTARY ALTERATION SERVICE IS AVAILABLE FOR FULL PRICE GARMENTS WITHIN ONE MONTH AFTER PURCHASE
THIS COMPLIMENTARY SERVICE IS AVAILABLE FOR ALL BASIC ALTERATIONS
OTHER ALTERATIONS, AND CUSTOM-SIZING SERVICES ARE PROVIDED AT THE COMPANY’S DISCRETION
ALTERATIONS FOR SALE ITEMS, AND GARMENTS AFTER ONE MONTH OF PURCHASE WILL BE CHARGED

TO CONTACT US IN RELATION TO THE ABOVE PLEASE USE THE CLIENT SERVICE